• Build and manage relationship with Saathimart Franchise and COCO outlets and brand representatives from the Groceries, Pets, and Health & Beauty categories, to manage business growth in your portfolio. Note: This means regularly being touch with sellers, Franchisees and brands, and visiting the market.
• Work with your Franchisees and brands to create promotions and schemes that boosts sales for your sellers and increases value for Saathimart customers
• Keep a close tab on your industry. Be familiar with prices, logistics, key players, sourcing logistics, identify top sellers, trending products, and new brands that will provide Saathimart customers with more variety
• Ensure that your sellers and Franchises meet operational KPIs, i.e. they are processing orders, replying to customers’ questions, maintaining stocks correctly, maintaining prices on seller dashboard etc.
• Analyze data to identify issues and areas for growth and create reports for internal and external stakeholders to track and improve performance
• Consistently and proactively take initiatives to grow your category and improve customer experience
• Build strong internal relationships with various internal stakeholders and teams across various functions and even with the regional team members

Follow-up:

 A key part of the profile will include not just planning and proposing new initiatives, but also owning it and holding external and internal stakeholders accountable by following up consistently and on time

We offer competitive remuneration and a comprehensive benefits package.