Job Summary

The Parcel Operation Intern will support daily logistics and parcel handling activities, ensuring timely processing, tracking, and delivery coordination. This role is ideal for someone interested in supply chain, courier services, and operations management.

Key Responsibilities

• Accurately count and verify all received packages.

• Sort packages based on assigned delivery routes and rider zones.

• Ensure proper labeling and tagging for easy traceability.

• Update all incoming and outgoing package statuses in the logistics system accurately and in real time.

• Reconcile physical packages with system data to ensure zero discrepancies.

• Report any missing, damaged, or extra packages to the supervisor promptly.

• Ensure riders are assigned appropriate packages based on their routes.

• Monitor and ensure riders make genuine and timely delivery attempts.

• Assist in resolving delivery issues or address mismatches in attempted deliveries.

• Manage undelivered or failed delivery packages efficiently.

• Ensure proper system update and timely dispatch of return-to-origin (RTO) packages.

• Maintain cleanliness and organization of the hub.

• Ensure safety protocols and package handling procedures are followed.

• Assist in inventory audits and stock checks when required.

• Assist in daily reconciliation and delivery reports.

• Communicate effectively with riders, transport service providers, and internal teams.

• Support the Hub In charge in day-to-day operational tasks.

Required Qualifications

• Currently pursuing or recently completed Bachelor’s degree (BBA, BBS, Management, or related field)

• Basic understanding of logistics or operations (preferred)

• Insurance and stipend

• Good Working Environment

• Opportunity to Growth