Business Growth Company Pvt Ltd

Internship - CSR

Location: Kathmandu

Job Type : Full Time

Experience : Fresher

Salary : Negotiable

Key Skills :

Posted On : Nov 04, 2019

Valid until : Nov 25, 2019

Job Description

    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.

Desired Candidate Profile

Qualifications Required

Plus 2 (Management)

Preferred Age Range

20 - 40 years

Preferred Gender

No Preferences

Describe Candidate Profile

  • Should have very well spoken English.
  • Excellent communication skills in English
  • Excellent Telephone Skills
  • Excellent Customer Relation Skills
  • Must have good convincing and interaction skill
  • Mature attitude with a capability to discuss business issues
  • Should know how to excel and exceed customer’s expectations in moderately stressful situations
  • Should have good documentation and reporting skills
  • Friendly personality and team player
  • Ability to work under pressure

Other Job Details

Number of Vacancies

1

Industry

IT-Software/Software Services

Functional Area

CSR & Sustainability

Job Role/Designation

Internship - CSR

Cover Letter

Not Required

Instructions To Apply

Apply Before

Nov 25, 2019

Apply via

Jobejee