Yatra Sansar

Marketing Executive

Location: Kathmandu

Job Type : Full Time

Experience : Fresher

Salary : 10 Thousand to 18 Thousand(Monthly)

Key Skills :

Posted On : Aug 08, 2019

Valid until : Aug 29, 2019

Job Description

  • Maintaining   a positive, empathetic and professional attitude toward clients at all times
  • Responding promptly to customerinquiries via various medium
  • Acknowledging   and resolving clients complaints
  • Knowing our services inside and out so that you can answer queries from customers.
  • Keeping records of Customer interactions, transactions, comments and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the Transaction, service process
  • Ensure customer satisfaction    and provide professional Business support
  • Answers incoming client's calls regarding service queries and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish   a positive rapport with every client
  • Update Client Database
  • Work with the management team to stay updated on service knowledge and be informed of any changes in company policies
  • Focus on customer retention

Desired Candidate Profile

Qualifications Required

Plus 2 (Management)

B.B.A (Marketing Management)

B.B.S (Marketing Management)

Preferred Age Range

20 - 28 years

Preferred Gender

Female

Other Job Details

Number of Vacancies

05

Industry

Travel/Tourism

Functional Area

Marketing / Advertising / MR / PR

Job Role/Designation

Marketing Executive

Cover Letter

Not Required