Business Servicing Executive

Location: Kathmandu

Job Type : Full Time

Experience : 1 - 2 years

Salary : 15 Thousand to 20 Thousand(Monthly)

Key Skills :

Posted On : Dec 10, 2019

Valid until : Dec 31, 2019

Job Description

o   Maintaining a positive, empathetic and professional attitude toward clients at all times

o   Responding promptly to Customerinquiries via various medium

o   Acknowledging and resolving Clients complaints

o   Knowing our services inside and out so that you can answer queries from customers.

o   Keeping records of customer interactions, transactions, comments and complaints

o   Communicating and coordinating with colleagues as necessary

o   Providing feedback on the efficiency of the Transaction, service process

o   Ensure customer satisfaction and provide professional Business Support

o   Answers incoming client's calls regarding service queries and general client concerns

o   Responsible for maintaining a high level of professionalism with clients and working to establish   a positive rapport with every client

o   Update client   database

o   Work with the management team to stay updated on service knowledge and be informed of any changes in company policies

o   Focus on Customer Retention

Desired Candidate Profile

Qualifications Required

Bachelor of Travel and Tourism Studies (BTTS) (Tourism)

Preferred Age Range

20 - 32 years

Preferred Gender

Female

Other Job Details

Number of Vacancies

03

Industry

Travel/Tourism

Functional Area

Business Intelligence/Analytics

Job Role/Designation

Business Servicing Executive

Cover Letter

Not Required

Instructions To Apply

Apply Before

Dec 31, 2019

Apply via

Jobejee